Privacy Policy

Welcome to L'Delicacies Catering ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website at www.ldelicacies.com.sg (the "Site").

1.⁠ ⁠Information We Collect
When you interact with our Site, we may collect the following information:

Personal Information: Name, email address, phone number, delivery address, and any other details you voluntarily provide through our enquiry forms, email communications, or order requests.

Non-Personal Information: Browser type, IP address, pages visited, time spent on pages, and other anonymous data collected via cookies and analytics tools.

2.⁠ ⁠How We Use Your Information
We use the information collected to:

Respond to your enquiries, orders, and service requests
Process transactions and provide catering services
Improve our website functionality and user experience
Send you updates, promotions, or marketing materials (only if you’ve opted in)
Comply with legal obligations

3.⁠ ⁠Sharing of Information
We do not sell, rent, or trade your personal information. Your details may only be shared with:

Service providers or partners involved in fulfilling your catering requests (e.g. delivery partners)

Government or regulatory authorities when required by law

4.⁠ ⁠Data Security
We take reasonable steps to protect your personal information against loss, misuse, and unauthorised access.
However, please be aware that no method of online transmission or storage is 100% secure.

5.⁠ ⁠Cookies
Our Site may use cookies and similar technologies to enhance your browsing experience and analyse site traffic. You can choose to disable cookies via your browser settings, though this may affect certain site functionalities.

6.⁠ ⁠Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of such sites and encourage you to read their privacy policies.

7.⁠ ⁠Access and Updates
You have the right to access, correct, or delete your personal data held by us. To do so, please contact us at:

   📧 sales@ldelicacies.com.sg
   📞 +65 96688056

8.⁠ ⁠Changes to This Policy We may update this Privacy Policy from time to time. All changes will be posted on this page, with the updated effective date.